
Welcome to #FBKCelebr8! In addition to your workouts, macros, a free t-shirt, and this handbook, you will also receive access to the private challenge Facebook group. This exclusive Facebook group is managed by the FIT by Katy team and is meant to be a positive space for challenge participants to communicate and celebrate. Please review the sections below to learn how to be admitted into the Facebook group and how to use it so that you can get the most out of your #FBKCelebr8 experience.
Please do not directly ask coaches questions or tag them in this forum. Also, please refrain from direct messaging your coach on Instagram or Facebook and reserve all coach questions for your weekly check-in. Since this group is open to both coached and uncoached members, we want to ensure that those who pay for coaching can receive the full value of the coached experience. Any posts that violate this policy will be deleted.
ADMISSION PROCESS
To be approved to join this group, please read the instructions below and complete each step.- You must send a message to the group admin, Katie Palmer, with a screenshot to prove your purchase.
- Your name needs to be visible in the screenshot. If your facebook name does not match the name on your email, please clarify that in your message to the admin that you have chosen to send your confirmation to.
- If you did not receive a confirmation email, please contact our support team at support@fitbykaty.com.
- Please keep in mind that our team is approving all requests manually, so it may take a few business days to have your request to join approved by our admin. Your request to join will be approved as quickly as possible. Thank you for your patience as we work to approve all requests as close as we can to the challenge start date!
RULES
NO BULLYING/HATE SPEECH
Our highest priority is making sure that everyone in the #FBKFitFam feels safe and welcomed. Bullying of any kind isn't allowed, and degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated. If any member violates this rule, they will be removed immediately.TECH SUPPORT
Please contact support@fitbykaty.com so our customer service team can help resolve the issue. Our CS team is not present in our challenge group, so please contact us via email before posting.COACHING
We work to bring you the best possible experience during the coached challenge. If you would like to express concerns about the coached challenge, or our coaches, please refrain from posting your concerns in the Facebook group. Please email us at support@fitbykaty.com so we can resolve any concerns and/or questions you may have about the coached challenge experience!Please do not directly ask coaches questions or tag them in this forum. Also, please refrain from direct messaging your coach on Instagram or Facebook and reserve all coach questions for your weekly check-in. Since this group is open to both coached and uncoached members, we want to ensure that those who pay for coaching can receive the full value of the coached experience. Any posts that violate this policy will be deleted.